Store Setup Guide

A proper setup ensures accurate gait analysis, smooth workflows for staff, and a high-quality experience for your customers.

Use the following guidelines when preparing your store for Ochy.

1. Technology & Hardware Requirements

To operate Ochy reliably in a retail environment, ensure the following:

Connectivity & Devices:
- Stable WiFi or mobile data.
- One device to capture the videos (phone or tablet).
- One device to review results with customers (tablet or computer recommended).
  - These can be the same device or two separate devices as long as both are logged in to the same Ochy account.
Treadmill Requirements:
- Flat treadmills are recommended.
- Curved treadmills alter natural foot landing and reduce analysis accuracy.
Camera Setup:
- Use the back camera and set recording to 60fps or higher (check device settings).
- Mount the device when possible — a tripod provides optimal stability.
- Handheld recording is acceptable if the device is kept steady and still.
Quality Assurance:
- Test video quality and framing before starting.
- Send a sample video to your Ochy contact if you want the team to validate your setup.

Create a consistent and well-prepared recording environment:

Place treadmill or testing area in a well-lit zone, avoiding strong backlight or distracting backgrounds.
For treadmill analysis, use portrait orientation only (vertical).
- For back-view analysis, position the camera at least 1 meter behind.
- For side-view analysis, position the camera at least 2 meters next to the treadmill.
Camera height should be at or around hip level of the runner.
The device must be positioned centrally behind the runner — not angled left or right.
Ensure the runner’s full body is visible from head to toe.
Ask runners to avoid baggy clothing to ensure optimal computer vision tracking.
- Make sure the runner knows their height and weight for analysis personalization.
- Include these notes in confirmation emails for pre-booked appointments.
Recording Requirements:
- Record around 5 seconds (maximum 10 seconds; longer clips can be trimmed in-app).
- Maximum running speed: 4:00/km for analysis accuracy.

The profile and settings section allows every store to manage their identity, preferences, and support access within Ochy.

Displays key organizational information:

Store Logo – used across emails and analysis reports
Registered Email – store’s main contact for Ochy
Current Business Plan – shows subscription tier and entitlements (e.g., analysis credits, features available)